Simple, Per-Seat Pricing

Priced for teams, not procurement departments.

No per-ticket fees, no forced annual contract, no "contact sales" wall before you can see a number. Pick a plan, add seats as you grow.

Billed monthly Billed annually Save 20%

Starter

For small teams just getting off email.

$19$15 / seat / mo

Billed monthlyBilled annually — $180/seat/yr

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Shared inbox — email + live chat

Canned responses & merge fields

Up to 2 SLA policies

Basic reporting

Community support

Pricing FAQ

Can I switch plans at any time?

Yes. Upgrade, downgrade, or add seats whenever you need to — changes take effect immediately, and we prorate the difference on your next invoice. No downtime, no re-onboarding.

Is there a free trial?

Every plan includes a 14-day free trial with full access to that plan's features — no credit card required to start. If you need a few extra days to finish evaluating, just ask.

What counts as a "seat"?

A seat is any teammate who can reply to tickets — support agents, team leads, and admins. There's no separate charge for read-only reporting access; anyone who just needs to view dashboards doesn't need a paid seat.

Is there a limit on ticket volume?

No. Every plan includes unlimited tickets and unlimited conversation history. You're priced on the size of your team, not how many customers you help — so a busy month never triggers a surprise bill.

Do I need a contract, or can I cancel anytime?

Monthly plans are month-to-month with no lock-in — cancel anytime and you'll keep access through the end of your billing period. Annual plans are billed once a year at the discounted rate.

What happens to my data if I cancel?

Your conversation history and settings stay available for 90 days after cancellation in case you want to export or reactivate. After that window, your workspace is permanently deleted.

Still Deciding

Bring your team in and try it on real tickets.

Every plan starts with a full 14-day trial. Cancel anytime, no questions.

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